Do I need to be referred by my dentist to have an appointment?

Not at all, we will keep your dentist fully informed after your visit to us. Many of our patients come to us through recommendations from previous patients. If you would like a health service assessment we will need a referral form from your dentist.

Click here to complete a self referral form.

What will happen at the first appointment?
We want to find out what it is you really want to see improved about your smile. We will make notes on the computer, take a set of photographs, and maybe an x-ray.

We will assess if you are eligible for health service treatment. We will then have a good chat about what we will do to give you the smile you are looking for, how long your treatment will take, and what the financial investment if any will be.

As there is lots of visual material, it’s great if both mum and dad can come along with a child patient, and if you are an adult, we’re very happy for you to bring a relative or partner too.

An Orthodontist
Is a dental surgeon, who, after qualifying as a dentist, has studied further to specialise in the alignment of teeth. His patients are referred to him by their own dentists for this specialised treatment only; therefore you must continue with regular check-ups with your own dentist.

Why Orthodontics
The main reason for orthodontics is to improve appearance. However it is also easier to maintain the health of teeth and gums if the teeth are well aligned.

Why a specialist orthodontist?
In the UK, all dentists are permitted to provide orthodontics, and can even call themselves ‘orthodontists’. In contrast, ‘Specialist Orthodontists’ undertake three years of extra full-time training and study. Exams must be passed before qualifying (MSc and MOrth) to be registered as a ‘Specialist’ with the General Dental Council (www.gdc-uk.org).

When is it best for children to first see us?
An early diagnosis of certain problems can dramatically reduce the amount of treatment needed. We are, of course, happy to meet your child/teenager at whatever point you or your dentist seek our specialist opinion. We also welcome patients who are new to the area for continuing orthodontic care.

What treatments do you offer?
We provide a full range. We will guide you to your best option for delivering a great transformation whilst fitting into your lifestyle. Click here for our services.

NHS or private
We are contracted to provide a limited number of NHS treatments to patients under the age of 18 whose teeth are in definite need of treatment. If you do not fall into this category or require aesthetic braces please ask about private treatment.

Do I need to see my own dentist during my orthodontic treatment?
Yes please. We like to maintain a good relationship with your dentist throughout treatment and keep them informed as to your progress. We also ask you to see your dentist for your normal check ups and regular hygiene appointments.

Are there any risks with orthodontic treatment?
There is such a small risk for most patients that it is is suitable for almost everyone.

Plaque left on teeth can permanently mark them, so during treatment you will therefore need to take a little more care to keep your teeth clean. We give you lots of help and advice on how to avoid this.

During treatment the length of the roots of teeth can shorten slightly – this is such a small for most patients that is does not affect the health of your mouth. A few patients are more prone to root shortening due to the shapes of their roots. If this is the case with you, we will explain that you might have a greater chance of root shortening and tell you what we will do during treatment to minimise this risk.

Does it hurt?
When braces are fitted or after each appliance adjustment, there can be soreness of the teeth, but this goes after 3 or 4 days. For a few of these a mild analgesic, such as paracetamol, may be needed. We advise our patients to buy an oral healthcare pack which includes special brushes to help keep the teeth nice and clean. It also contains special wax to put on the brace if it catches the cheek. This can happen occasionally whilst you are getting used to a new brace.

How long will it take?
We will give you a very good estimate of the treatment time at your first visit to us. We choose the most efficient and comfortable appliances and techniques for you and schedule appointments to complete treatment as fast as possible. It is rare to take longer than two years, and depending on age and the issues that need addressing, you can be finished in less than a year.

How often will I need to visit?
It varies depending on what stage of treatment and what type of brace. On average your brace will need adjusting every 6 to 8 weeks.

Appointments
Please make every effort to be on time for appointments. If two appointments are missed without 24 hours notice we may not offer further NHS treatment, further appointments may be available by providing an administration fee.

How much will treatment cost?
The investment depends on what type of brace you choose to use, health service treatment costs nothing other than your time. One of our experienced treatment coordinators can usually give you a guide on the phone once you have given us some details about how we can help you. At your first appointment the exact investment for each suitable treatment will be outlined and we will help you choose the treatment that best suits you. Occasionally, for more complex treatments, a second planning visit is needed to finalise your treatment plan. We have a variety of payment options which can spread your financial commitment throughout the time that you are receiving the treatment.

What do i do in an Emergency?
Let the practice know by telephone if you are in pain.
Daytime Tel: (01271) 343688
Out of hours Tel: Devon Doctors (01392) 823682
Emergency advice: NHS Direct 0845 4647

If an appliance is lost or broken beyond repair, you will have to pay for a replacement. There is a possibility of a refund.

Compliments and Complaints
We are interested in your feelings about the care we provide in this practice. We have a complaints procedure. If there is anything you are concerned about, please inform reception. If you wish to contact Patient advice and liason service (PALS) to talk about any concerns. Tel 0845 111 0080.

Confidentiality
Your personal information is treated in the strictest of confidence. Please ask if you wish to see our policy.

Other information
Violent or abusive patients may be refused treatment and reported to the appropriate authorities.
Payments can be made by cash, cheque (payable to North Devon Orthodontic Centre Ltd) or credit card.
Wheelchair access for treatment is available with notice.

 
North Devon Orthodontic Centre Ltd - Registered in England No 6865636